<p>This chapter describes the supplementary functionality available in
the program.</p>
<h3><a name="_View_Partition_Hard_Disk"></a>View Partition/Hard Disk Properties</h3>
<p>The program enables to obtain in-depth information on the properties
of hard disks and partitions. Besides the general information, such as
capacity, used space or file system type it provides the possibility to
get info on <A class="glossterm" href="javascript:kadovTextPopup(this)" id="HotSpot26583">hard disk geometry</A><span class=glosstext style="display: 'none';" id=POPUP26583 > Traditionally, the usable space of a hard disk is logically divided into cylinders, cylinders are divided into tracks (or heads), and tracks are divided into sectors. The triad of values [Sectors-per-Track], [Tracks-per-Cylinder], [Amount-of-Cylinders] is usually named the Hard Disk Geometry or C/H/S geometry. Tracks and cylinders are enumerated from "0", while sectors are enumerated from "1". These disk parameters play an essential role in the DOS Partitioning scheme. Modern hardware uses an advanced scheme for the linear addressing of sectors, which assumes that all on-disk sectors are continuously enumerated from "0". To allow backward compatibility with older standards, modern hard disks can additionally emulate the C/H/S geometry.</span>, <A class="glossterm" href="javascript:kadovTextPopup(this)" id="HotSpot11334">cluster</A><span class=glosstext style="display: 'none';" id=POPUP11334 > is the smallest amount of disk space that can be allocated to hold a file. All file systems used by Windows organize hard disks based on clusters, which consist of one or more contiguous sectors. The smaller the cluster size, the more efficiently a disk stores information. If no cluster size is specified during formatting, Windows picks defaults based on the size of the volume. These defaults are selected to reduce the amount of space that is lost and the amount of fragmentation on the volume. A cluster is also called an allocation unit.</span> size, exact partition location,
etc.</p>
<p> </p>
<p>There are several ways to get properties on a partition/hard disk:</p>
<p> </p>
<p class="whs1">1.<span style="font: 7.0pt 'Times New Roman';"><font size=1 style="font-size:7pt;">
</font></span>Choose a partition/hard disk on the Disk Map, then select in the
Main Menu: <i>Partition/Hard Disk</i> > <i>Propertiesà</i>;</p>
<p class="whs1">2.<span style="font: 7.0pt 'Times New Roman';"><font size=1 style="font-size:7pt;">
</font></span>Call the popup menu for the selected partition/hard disk (right
click of the mouse button) on the Disk Map, then select the menu item:
<p><b style="font-weight: bold;">Modifying drive letter of the system partition
will result in inability to boot the operating system.</b></p>
<p> </p>
<p><b style="font-weight: bold;">After having processed partitions with
installed software, some programs may not run properly.</b></td></tr>
</table>
<h3><a name=Mount_Archive></a>Mount Archive</h3>
<p>The program provides the ability to assign a drive letter to a partition
<A class="glossterm" href="javascript:kadovTextPopup(this)" id="HotSpot9681">backup</A><span class=glosstext style="display: 'none';" id=POPUP9681 > The term backup originates from the time when the best way to protect valuable information was to store it in form of archives on external media. It's become now a general notion to mean making duplications of data for protection purposes.</span> image. As a result of the operation you will get a new read-only
partition in the system to easily browse through its contents and copy
the required information even with the standard Windows tools.</p>
<h4>Assign Drive Letter</h4>
<p>In order to mount an archive you should take the following steps:</p>
<p> </p>
<p class="whs1">1.<span style="font: 7.0pt 'Times New Roman';"><font size=1 style="font-size:7pt;">
</font></span>Select a backup image in the <a href="Getting_Information_on_Disks_and_Backup_Images.htm#_Using_the_Archive">Archive
Database</a>.</p>
<p class="whs1">2.<span style="font: 7.0pt 'Times New Roman';"><font size=1 style="font-size:7pt;">
</font></span>Call the <i>Mount Archive</i> dialog to set up the operation. There
<p class="whs1">3.<span style="font: 7.0pt 'Times New Roman';"><font size=1 style="font-size:7pt;">
</font></span>The operation will be performed immediately after confirmation.</p>
<h3><a name=Test_Surface></a>Test Surface</h3>
<p>The program enables to test surface of existing partitions and blocks
of free space for bad or unstable sectors. If found any it automatically
marks them unusable in the <A class="glossterm" href="javascript:kadovTextPopup(this)" id="HotSpot31920">file system metadata</A><span class=glosstext style="display: 'none';" id=POPUP31920 > The servicing structures of a file system, which contain information about allocating files and directories, security information etc, are named the file system metadata. It is invisible for users and regular applications because its accidental modification usually makes a partition unusable.</span>, thus minimizing the risk
of data loss.</p>
<p> </p>
<p>In order to start the surface test you should take the following steps:</p>
<p> </p>
<p class="whs1">1.<span style="font: 7.0pt 'Times New Roman';"><font size=1 style="font-size:7pt;">
</font></span>Select a partition or a block of free space on the Disk Map.</p>
<p class="whs1">2.<span style="font: 7.0pt 'Times New Roman';"><font size=1 style="font-size:7pt;">
</font></span>Call the <i>Test Surface</i> dialog to set up the operation. There
<p>The program enables to simplify the procedure of sending support requests
to the Paragon Support Team. In case of having difficulties with handling
the program, you, with the help of this very function, can address the
company support engineers and provide them with all the information they
need such as the disk layout, performed operations, etc. in order to tackle
the encountered problem. Information of that kind is stored in Log files.</p>
<p> </p>
<p>In order to send log files to the Paragon Support Team you should take
the following steps:</p>
<p> </p>
<p class="whs1">1.<span style="font: 7.0pt 'Times New Roman';"><font size=1 style="font-size:7pt;">
</font></span>Call the <i>Send Log Files </i>dialog in the Main Menu: <i>Tools</i>
> <i>Send Log Files</i>;</p>
<p class="whs1">2.<span style="font: 7.0pt 'Times New Roman';"><font size=1 style="font-size:7pt;">
</font></span>Provide a customer name and a product <A class="glossterm" href="javascript:kadovTextPopup(this)" id="HotSpot29516">serial number</A><span class=glosstext style="display: 'none';" id=POPUP29516 > In the DOS partitioning scheme, every hard disk and every partition has a 32-bit serial number represented by an 8-figure hexadecimal value. It is stored in the MBR and its value is assigned when the MBR sector is initialized by Microsoft standard disk managing tools, such as Windows Disk Administrator and the FDISK utility. In fact, a hard disk's serial number is not important for most operating systems and software. It is known that Windows NT, 2000 and XP store its value in the database of assigned drive letters. A partition's serial number is stored in its boot sector (in FAT16, FAT32 and NFTS file systems). Its value is assigned when the partition is formatted. It does not play an important role for most operating systems and software as well.</span>;</p>
<p class="whs1">3.<span style="font: 7.0pt 'Times New Roman';"><font size=1 style="font-size:7pt;">
</font></span>Give a detailed description on the encountered problem.</p>
